Successful influencer marketing must be rethought. Mechanisms and strategies must adapt to the rapid development of social media platforms and human user behavior – and the term "influencer" must finally be broadly defined. After all, ultimately, each of us can exert influence and become a brand ambassador.
The rise of influencer marketing as an opportunity and a challenge
As a young discipline, influencer marketing has stood its ground against crises and critics and within a few years has established itself as a permanent fixture in the marketing mix. But with growing professionalism and a market that is becoming more and more confusing, many companies are facing new challenges. How do you find the right influencer for your project? Which know-how is necessary? Which resources have to be allocated, and how can the whole thing be successfully implemented?
"Influencer marketing works when it is done right."
Alina Ludwig, Senior Strategic Planner at denkwerk
Together with our customers and in collaboration with leading industry experts, we at denkwerk have developed a process that makes it possible for every company to use influencers effectively to meet their goals.
Diversity of influencers: who are they and how can brands use them?
Primarily, we need to make our customers aware of the diversity of the influencer landscape. We all have certain stereotypes in our minds that limit our thinking. If you break down the many definitions of the term "influencer" to the smallest common denominator, it is people who make an impact or bring about a change in behavior. This includes not only the classic social media stars, but also customers, partners, employees, and public figures – journalists, actors, politicians, experts, etc.
An influencer is, therefore, anyone who can reach a particular demographic. Their power stems from the trust of their followers. A power that brands can use for themselves if they know how to do it.
Developing the right strategy: Goals, target groups and implementation
Even in the first step, many things can be done right, and many things can be done wrong. It is crucial for decision-makers to first become aware of the measurable goals they want to achieve: Reach, customer loyalty, sales, content, leads, applicants – there are many options, but no one-size-fits-all strategy. Prioritization is required.
This must be accompanied by a closer examination of the target group. It is necessary to find out who the people are, where they engage, and at which points they are particularly receptive to an underlying advertising message from an influencer. The goal and target group then determine the necessary approach, which is set up internally or with the help of external service providers, platforms and tools, to ensure a smooth implementation.
"Influencers are as diverse as the society in which they operate. And they will stay. As long as the internet exists and as long as there are human relationships."
Alina Ludwig, podcast host and author
Who are you trying to reach? What do you want the person you are trying to reach to do? And how do you know he did it? Once these questions have been answered, the strategy develops naturally.
Holistic influencer marketing is more than just product placements
It is no longer necessary to think only in terms of limiting measures like product placements. Holistic influencer marketing is the key premise. In the fasion of a classic brand ambassador, an influencer can be integrated at events, in the online shop, or in a public campaign. Thinking holistically, he can also work in the background as a content creator. When conversion is the primary goal, an influencer campaign can easily target conversions for a set demographic using performance marketing tools. And perhaps a message can best be spread by influencers who are already in place: your employees. Then a corporate influencer strategy is the best lever.
Above all: The influencer can only be a bridge to the target group, never a placeholder for the brand. He readies the ball for a penalty shot, which you and your product then deliver to the goal.
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